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Question
A company has contacted you to provide a recommendation letter for a former employee of yours that they are considering hiring. However, your company's policy does not permit you to confirm anything more than the employment dates and designation of the former employee. How can you best communicate your inability to comply with the request?
A) I'm sorry, but company policy prohibits me from providing recommendation letters. I can only confirm that Greg Wilson worked with us for two years, from April 2008 to May 2010. Please contact me if you need any more information.
B) As much as I would like to provide a letter of recommendation, our legal department does not allow it. All I can say is that Greg Wilson worked for this company for two years, from April 2008 to May 2010. Thanks.
C) We share your concerns in conducting thorough reference checks of all prospective employees. However, I am only allowed to reveal the employment dates and designation of Greg Wilson. He was with our company from April 2008 to May 2010 and was a dedicated Service Representative and a team player. Best of luck with your recruitment.
D) Our legal department has authorized me to confirm that Greg Wilson worked as Service Representative at our company for two years, from April 2008 to May 2010. We wish you luck with your recruitment.
E) Thank you for contacting us for a recommendation letter for Greg Wilson. Your company is well known for its great work culture and open management style. We can confirm that Greg Wilson worked with us as Service Representative for two years, between April 2008 and May 2010. Company policy allows us to disclose no more than this.
Answer
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Related questions
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A) theme
B) tagline
C) pull quote
D) boilerplate
E) template
Answer: C
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________ tend to address the overall look and feel of the page or screen, including color palettes and background images.
A) Illustrations
B) Style sheets
C) Boilerplates
D) Style sets
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All the employees of Magus Enterprises are required to have a block of text containing a few standard lines about the company at the bottom of all work emails. This is known as a ________.
A) template
B) boilerplate
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E) facsimile
Q:
Which of the following statements about the elements of a paragraph is true?
A) A topic sentence need not be related to the general idea of the paragraph.
B) Transitions tie together related points and ease the shift from one distinct thought to
another.
C) The topic sentence provides examples, evidence, and clarification of the general idea.
D) A support sentence need not be related to the general idea of the paragraph, but must be more specific than the topic sentence.
E) A transition provides examples, evidence, and clarification of the general idea.
Q:
Kate has to write an article explaining why a particular candidate for president is, in her opinion, better than another. Which of the following transitional methods is the best option for her to structure the article?
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B) repetition
C) a cause-and-effect relationship
D) contrast
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A) intensify an idea or thought
B) contrast two thoughts
C) compare two ideas
D) provide additional detail
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Which of the following methods is used when you want to use similarities or differences to develop the main idea in a paragraph?
A) illustration
B) comparison or contrast
C) cause and effect
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Q:
Words or phrases that connect ideas by showing how one thought is related to another are called ________.
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B) jargon
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________ sentences, usually the first one in the paragraph, give readers a summary of the general idea that will be covered in the rest of the paragraph.
A) Cause-and-effect
B) Transition
C) Topic
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Q:
Which of the following is a simple sentence?
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B) James plays both the piano and the violin excellently.
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A) modifying his communication style to suit the company image
B) letting his personal views and communication style dominate a message
C) following the communication guidelines set by his company
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Q:
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A) qualification
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Select the sentence that is bias-free.
A) All salesmen and their wives are invited to the reception.
B) All sales representatives and their wives are invited to the reception.
C) All salesmen and their spouses are invited to the reception.
D) All sales representatives and their guests are invited to the reception.
E) All salesmen and their guests are invited to the reception.
Q:
Which of the following negative effects results from the use of euphemisms?
A) Euphemisms often convey disrespect or rudeness.
B) Negative news is conveyed in a negative way.
C) There is a risk that the truth might be obscured.
D) Euphemisms can trigger negative connotations.
E) Euphemisms usually offend the listener.
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B) Metaphors
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Q:
Jargon is an efficient way to communicate within the specific groups that understand these terms.
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Concrete words are far more specific than abstractions.
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Euphemisms are milder synonyms that can express an idea while triggering fewer negative connotations.
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A) Media richness
B) Media versatility
C) Media synthesis
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C) Instant messages
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A) IM
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In which of the following methods of communication are privacy and security concerns the highest?
A) electronic
B) visual
C) oral
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B) augmented reality
C) voice over IP
D) Internet telephony
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A primary advantage of written media is that they ________.
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B) are less expensive
C) allow for immediate feedback
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A) Written media
B) Multimedia
C) Oral media
D) Visual media
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Q:
Which of the following reflects providing pertinent information to the audience?
A) The mathematical formulas in a customer report has failed to include some important data during calculation.
B) A speaker mentions his tips for writing effective reports to business students at a college.
C) The manager did not include a few weekly errors in the monthly accuracy report that goes to the top management of the company.
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The term ________ refers to a centralized database that collects the experiences and insights of employees throughout the organization.
A) social-network platform
B) business intelligence system
C) knowledge-management system
D) teleconferencing system
E) workflow-management system