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Question
A company is choosing an outside firm to provide its payroll services. It has chosen four comparative categories of interest: client reviews, financial condition, IT capabilities, and government stability. These categories have been assigned weights of 30%, 10%, 20%, and 40%, respectively. Three potential providers were scored on each of those factors (see table below) using a scale of 1-10, with a score of 1 meaning worst possible and 10 meaning best possible. Using the factor-rating method, which provider should be chosen?
| Provider A | Provider B | Provider C | |
| Client reviews | 2 | 6 | 10 |
| Financial condition | 8 | 4 | 2 |
| IT capabilities | 5 | 8 | 2 |
| Government stability | 3 | 1 | 2 |
Answer
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Package 2
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