Question

a) Fact-finding
b) Wagner Act
c) Dues checkoff
d) Lockout
e) Federal Mediation and Conciliation Service (FMCS)
f) Open shop
g) Maintenance of membership
h) Union security arrangements
i) Railway Labor Act
j) Wildcat strike
k) National Labor Relations Board (NLRB)
l) Agency shop
m) Right to work laws
n) Grievance procedure
o) Authorization card

A complaint-resolving process contained in union contracts.

Answer

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