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Question
A finance manager observes that the return-on-investment (ROI) for his organization is only 10 percent compared to the industry average of 20 percent. The manager informs top managers about her observation. According to this information, this organization is in which stage of the action research process?
A) diagnosing the organization
B) determining the desired future action
C) eliminating obstacles to change
D) selecting a strategy for change
Answer
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