Question

A manager assembled the following information about an infinite-source waiting line system: five servers, an arrival rate of six per hour, and a service time of 20 minutes. The manager has determined that the average number of customers waiting for service is .04. Determine each of the following:

(A) the system utilization
(B) the average waiting time in line in minutes
(C) the average time in the system
(D) the average number in the system

Answer

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