Question

A nationwide parcel delivery service keeps track of the number of late deliveries (more than 30 minutes past the time promised to clients) per day. They plan on using a control chart to plot their results. Which type of control chart(s) would you recommend?

A) both x-bar chart and R-chart

B) p-chart

C) c-chart

D) x-bar chart

E) both p-chart and c-chart

Answer

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