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Question
A representative from AT&T called Dr. Michaels after he switched to its new U-verse telephone system. The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service. This is an example of a(n) __________ call.
A. assumptive
B. preemptive
C. follow-up
D. prospecting
E. courtesy
Answer
This answer is hidden. It contains 144 characters.
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