Question

A representative from the FBI visited Marshalls criminology class to talk about new communications technology. When Marshall saw that the speaker was a middle-aged woman, he couldnt concentrate on anything she said. He had been expecting the speaker to be young, and he kept thinking to himself, What could someone her age know about the latest technology? According to your textbook, what aspect of poor listening was Marshall exhibiting?

a. listening for technique

b. focusing on personal appearance

c. concentrating on details

d. all of the above

e. a and b only

Answer

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