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Question
A small computer retailer makes every effort to satisfy customer needs both before and after the sale. However, this retailer regards social problems as being beyond the scope of his business. This firm's management has recognized
a. some degree of social responsibility in its commitment to customers.
b. the existence of social responsibilities but having failed to do anything about them.
c. ethical obligations to customers but not social responsibilities.
d. social responsibility as the domain of big business.
Answer
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