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Question
A user calls the help line and ask for some help installing a new keyboard. He isn"t sure how to plug the keyboard into the computer because it doesn"t have a cable connected to it. What advice are you likely to give him?a. unscrew the cover from the keyboard, pull out the cable, and put the cover back on
b. connect a patch cable from the computer to the keyboard
c. return the keyboard; it must be faulty
d. plug the USB receiver into a USB port on the computer
Answer
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