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"Across the Great Divide: Crossing Classes and Clashing Cultures," Barbara Jensen
Jensen tells the story of Shelly, a working class college student who experiences cognitive dissonance as she confronts the "great divide" between working class and middle class cultures. According to Jensen, Shelly's "cross-over experience" is typical and can lead to emotional distress and dysfunctional behavioral responses unless the person can add rather than subtract aspects of self. Jensen calls this more positive response to the cross-over experience "bridging".
Students whose families are from the professional middle class find in higher education:
a. new rules
b. new values
c. new language
d. rules, values and language familiar to them

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