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Question
Adele is the customer service manager at Knots Inc., an electronic gadget store. She is writing a letter in response to a complaint she received from a new customer, Rita Hades. As Adele does not know Rita on a personal basis, which of the following salutations should she use to address Rita Hades?
A. Dear Rita Hades
B. Dear Mrs. Rita Hades
C. Dear Rita
D. Dear Ms. Hades
E. Dear Mrs. Hades
Answer
This answer is hidden. It contains 224 characters.
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