Question

Albert Abbasi, VP of Operations at Ingleside International Bank, is evaluating the service level provided to walk-in customers. Accordingly, he plans a sample of waiting times for walk-in customers. Albert randomly selects 4 as a starting point and instructs his staff to record the waiting times for the 4th walk-in customer and every 10th customer thereafter (4, 14, 24, etc.). Albert's sample is a ________.
a) simple random sample
b) cluster sample
c) convenience sample
d) stratified sample
e) systematic sample

Answer

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