Question

Alonzo Company has been experiencing lost sales and high returns recently, so they decided to undertake a comprehensive quality program. Here are factors being considered:

Estimated lost profits due to poor quality products $200,000

Excessive warranty repair costs $60,000

Costs of correcting for defective goods on the assembly line $10,000

If the cost of implementing the quality program is under $270,000, the company should go forward with it.

Answer

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