Question

An automobile manufacturing firm hires employees with different backgrounds and varying years of experience. The new employees and the experienced employees struggle to cope with each other as they share different views about the bonus system and the work activities. The new employees feel left out of critical decision-making processes; whereas the experienced employees feel they are undertrained. Which of the following conditions, if true, would strengthen the formation of a high-performance work system?

A. The experienced employees should be encouraged to focus on the work rather than being involved in the selection process.

B. The management should allow new employees to participate in changes made to work systems, equipment, and layout.

C. The ongoing training for experienced employees should be minimized.

D. The employees' rewards and compensation should be distinct and independent of the company's financial performance.

E. The work design of the firm should be such that it discourages flexibility.

Answer

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