Question

Anderson Enterprises, an advertising firm, planned to make its communication process more efficient and effective and hence interviewed employees to collect details about the flow of information in the organization. Flow charts were then created that depicted the way information was passed on to every member in the team. They also prepared maps to show interaction between different departments. This approach helped the firm increase inter-departmental communication and reduce costs for the company. Which of the following approaches is being used by Anderson Enterprises?

a. Social network analysis

b. Just-in-time learning

c. Rapid instructional design

d. Cloud computing approach

Answer

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