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Question
Appropriate public behavior in the United States includesa. giving priority to older persons when waiting in line.
b. speaking quietly in elevators.
c. keeping to the left when walking on the street.
d. treating service personnel with courtesy and respect.
Answer
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Related questions
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a. Lack of knowledge of another culture.
b. Intercultural communication issues.
c. Nonverbal communication pattern misunderstanding.
d. All of the above
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In low-context cultures people have definite ideas on what constitutes proper male/female behavior.
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Punctuality is highly regarded in all countries except?
a. Germany
b. Mexico
c. South Korea
d. The Netherlands
e. All of the above regard punctuality in high importance
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Communicating through the use of personal space is known as?
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a. Canada
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Which statement is incorrect regarding a gift of flowers?
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c. Chrysanthemums would be inappropriate in both Japan and Italy.
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Q:
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a. Repartee conversation
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Cultural synergy is the merging of cultures to form a common culture.
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Diffusion is the process by which two cultures learn from each other and adopt practices of the other culture.
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The message is explicit and may be given more than one way to ensure understanding by the receiver.
a. Low-context
b. Mid-context
c. High-context
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The British, like U.S. persons, have a firm handshake.
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In the Johari Window, which pane represents things I know but others do not know?
a. Blind spot
b. Hidden
c. Unknown
d. Arena
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Proper airline travel behavior includes asking permission before reclining your seat when traveling coach.
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When visiting Japan or China, tip cab drivers and any service personnel you may encounter generously.
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__________ measures the threat of ambiguity and unknown situations.
a. Power index
b. Uncertainty avoidance index
c. Threat index
d. Cultural observance index
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________________are zones of international commerce where the foreign or domestic merchandise may enter without formal customs duties.
a. Free trade zones
b. No barrier zones
c. Trade blocs
d. A & C
e. All of the above
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Balanced authority?
a. Allows each partner to share the decision making role.
b. Exists when two different people hold opposing views which balance each other out.
c. Allows the decisions to be made after weighing different options.
d. Allows a person to distribute power in a balanced manner to others in the organization.
Q:
In some countries, using gifts to assure success in sealing an agreement is an accepted way of doing business.
Q:
Which of the following is an objective of NAFTA?
a. To promote fair competition.
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Q:
Detailed outlines of the items in the negotiation process that need to be constantly observed, analyzed, and evaluated include which of the following?
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b. Agenda or policy issues in the negotiation
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Q:
Which of the following statements regarding negotiation with Germans is incorrect?
a. Protocol is very important and formal.
b. Germans typically use a handshake at the beginning and end of meetings.
c. Germans tend to be detail oriented and like technical people as part of negotiations.
d. In business, Germans are typically individualistic; however, as people they are very group-oriented.
Q:
All exports are controlled by the government of the country ____________.
a. Where they are shipped.
b. Where they are produced.
c. Where the raw materials were received.
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In which of the following cultures is social reciprocity least important?
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c. Saudi Arabia
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Which is one of the five methods of reaching integrative agreements?
a. Nonspecific compensation
b. Price fixing
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The intercultural negotiation process steps include
a. location, agenda, preliminary statements, and conflict perspectives.
b. implementation, contract, solutions to issues, and location.
c. social expectations, conflict perspectives, location, and agenda.
d. strategies, location, and tactics.
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a. Canadian families
b. Spanish families
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____________ involves discussions of common and conflicting interests between persons of different cultural backgrounds who work to reach an agreement of mutual benefit.
a. Bargaining
b. Intercultural negotiation
c. Barter
d. None of the above
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In the Japanese culture, this food is symbolic of happiness and served at New Year's.
a. Green vegetables
b. Dried squid
c. Pork
d. Salmon
Q:
Establishing a friendship is a crucial part of negotiating with the British.