Question

Bay Industries has a small-scale shoe manufacturing plant which has experienced a high number of product defects for the past several months. Upon investigation, it was found that the shoes were never inspected for quality once they came off the production line as no particular employee had been assigned this specific task. This is an example of ________.

A) a responsibility gap

B) overlapping responsibility

C) role conflict

D) a skill gap

E) lack of functional similarity

Answer

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