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Question
Before moving out of their apartment, Kelly and Doug decided to have their carpets cleaned by Stanley Steemer, a company specializing in professional carpet cleaning. The carpet cleaners arrived on time, cleaned the carpets, and drove away in their bright yellow van; only then did the couple see that they did a good job. Kelly and Doug were unable to judge the service before they bought it, which illustrates the __________ of services.
A. inconsistency
B. inseparability
C. inventory costs
D. intangibility
E. interdependence
Answer
This answer is hidden. It contains 148 characters.
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