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Question
Benefits to vendors of social commerce include
A) better self-service is possible.
B) customers can assist other customers.
C) identifying problems quickly.
D) customers' expectations can be met in full and quickly.
Answer
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Related questions
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B) IP address
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The most common EC project on the Internet is the information portal.
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A corporate collaboration system is a customer service approach that focuses on building long-term and sustainable customer relationships that add value for the customer and the company.
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Up-to-the-minute dynamic content is what attracts new and returning customers ("eyeballs") and makes them stay longer ("stickiness"), which builds customer loyalty.
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An informational Web site provides opportunities for the customers and the business to communicate and share information.
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Business process management (BPM) systems monitor the execution of the business processes so that managers can analyze and change processes in response to data, rather than on just a hunch.
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Organizational transformation is a comprehensive concept that implies not only a major change, but also a sharp break from the past.
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There is a serious downside for start-up businesses that acquire venture capital because they lose control over the business.
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An important source of financial support or direct funding for pre-VC (venture capital) firms is an incubator.
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The quality and usefulness of the user's experience when interacting with the website best defines
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Potential benefits of telecommuting or virtual work for community and society include
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Examples of electronic signatures to help distinguish between legitimate and fraudulent transactions include each of the following except
A) a name typed at the end of an e-mail message by the sender.
B) a digitized image of a handwritten signature attached to an electronic document.
C) a secret code or PIN to identify the sender to the recipient.
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EC sellers need to protect against fraud and each of the following except
A) public keys.
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C) customers who give false credit card or bad check information in payment for products and services provided.
D) use of their name by imposter sellers.
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Important EC issues include
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Which of the following intellectual property laws protects inventions and discoveries?
A) patent law
B) trade secret law
C) law of licensing
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Which of the following intellectual property laws protects confidential business information?
A) patent law
B) trademark law
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D) trade secret law
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Digital technologies make it possible to produce and distribute a high-quality duplicate of any digital recording with minimal effort and cost.