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Question
Billy exhibits non-empathic listening because he uses probing responses too often.
Answer
This answer is hidden. It contains 9 characters.
Related questions
Q:
Any evaluation, even praise and recognition, has the potential to create a defensive
Q:
Psychological reactance can be avoided by using a problem-solving orientation.
Q:
Your group generates several ideas for raising additional funds not provided by your college
to start a textbook rental program. This is an example of the bridging type of integrative
problem solving.
Q:
Competition is mutually inclusive goal attainment.
Q:
In general, group members who use more powerful language patterns are perceived to be more
credible, attractive, and persuasive than those using less powerful language.
Q:
Role emergence in informal groups with zero history typically occurs from
a. group endorsement of the role for a specific group member
b. role specialization by a member who has bid for the role
c. an endorsement process that proceeds by trial and error
d. none of the above
Q:
Which of the following is a strategy that established members of a group can employ to make the
role of newcomer less challenging and intimidating?
a. Welcome new members into the group
b. Orient new members
c. Mentor newcomers
d. Conduct a thorough reconnaissance of the group
Q:
The central communicative function of maintenance roles is to
a. produce the maximum productivity from the group
b. move the group toward the attainment of its goals
c. maintain the peace and reduce secondary tension
d. assist individual group members to achieve their personal goals
Q:
Women typically use tag questions, disclaimers, and hedges more often than men in mixed-
sex groups.
Q:
The central communicative function of task roles is to
a. extract the maximum productivity from the group
b. gain and maintain the cohesiveness of the group
c. maintain the peace and reduce secondary tension
d. all of the above
Q:
Space is a strong indicator of power.
Q:
The capacity to recognize the current requirements of the group and then enact the role-specific
behaviors most appropriate in the given context is the definition for
a. role fixation
b. role flexibility
c. role status
d. role reversal
Q:
Powerful forms of verbal communication are not always appropriate.
Q:
Whenever a group member puts off completing a task necessary for the group to function
effectively it is a clear instance of the purposeful procrastination resistance strategy.
Q:
Your athletic team requires all new members to engage in an initiation or hazing ritual which
includes eating live crickets, rolling in mud and walking across campus for all to see, and
singing the theme from yesteryears TV show Gilligans Island loudly in front of the entire
team. These hazing rituals will likely demonstrate a
a. strong relationship between cohesiveness and conformity
b. strong relationship between conformity and group productivity
c. strong relationship between cohesiveness and informational power
d. strong relationship between cohesiveness and group task
Q:
Expertise is a power resource when
a. the person is viewed as a real expert
b. the person demonstrates trustworthiness
c. the person knows how to use the information to accomplish a goal
d. all of the above
Q:
Passive aggression is a form of
a. defiance
b. resistance
c. empowerment
d. none of the above
Q:
Playing devils advocate is most effective when the group is brainstorming ideas.
Q:
Role fixation is a critical ability for any competent group member.
Q:
Group socialization refers to the communication process in which new and established group
members experience great difficulties and challenges adjusting to one another.
Q:
Workplace bullying is typically the result of power imbalances.
Q:
The central communicative function of maintenance roles is to gain and maintain the
cohesiveness of the group.
Q:
Dominance is
a. a competitive form of power
b. a form of passive aggression
c. a form of empowerment
d. an attempt to prevent the exercise of power from more powerful group members
Q:
An effective way to address passive aggressive resistance strategies is
a. criticizing the strategy
b. enabling passive aggressors to continue the resistance until they get it out of their
system
c. refusing to address the strategies at all; indifference will make it diminish
d. confronting the strategy directly
Q:
Defensiveness is a reaction to a perceived attack on our self-esteem and self-concept.
Q:
Research shows that urgent pleas to get along and cooperate are often effective in groups
when said with great sincerity by the groups leader.
Q:
Teams usually require a formal designation of member roles.
Q:
A system sustains dynamic equilibrium when it regulates the degree, rate, and consistency of
change.
Q:
When the architect (juror #8) demonstrated that the old man who was an eye witness couldnt have risen from his bed and walked down a hallway in 15 seconds, he was identifying a faulty inference.
Q:
Most of the jurors concluded that the woman across the El-tracks could not
have seen the boy kill his father because she had marks on her nose that
indicated she wore glasses and she wouldnt have worn glasses to bed. This is
an example of confirmation bias.