Question

Case 9.1
Anne has been feeling depressed lately. A few weeks ago her pet cat died of old age. Anne was sad, naturally, but lately she has hardly been able to function. While talking to a friend about how she was feeling, she suddenly remembered how distraught she was as a child when she rolled over on a new kitten in her sleep and smothered it. Anne decides to join a self-help group in order to get control of her feelings. That same week a coworker failed to fulfill her responsibilities on an important project, resulting in delays. Anne was "chewed out" by her boss as a result. Anne wants to tell the coworker how angry she was. Anne's boss, Jerry, is subject to angry outbursts. When he is upset, he lets everyone know it, quickly and fully.
Refer to Case 9.1. What should Anne do to take control of her anger before she expresses it to her coworker?
a. Recognize and accept the anger of her boss.
b. Reflect on her need to express her anger.
c. Explain in concepts and in generalities why this situation bothers her so much.
d. Suppress her feelings and live with it; this kind of thing happens all the time.

Answer

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