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Question
Claudia Walsh is the human resource head for an automobile company. She suggests to the higher management that the firm should adopt pay-cuts over downsizing to tackle the regressive economy. However, Claudia is well aware that the decision to reduce salary will be opposed by the employees. What should Claudia not do when delivering such messages?
A. Deliver parts of the message later, if possible
B. Introduce the message orally rather than in a written form to help build consensus
C. Limit her statement to the smallest possible area
D. Start her message on areas that the employees and the HR team disagree with
E. Show that her solution is the best solution currently available, even though it isn't perfect
Answer
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