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Question
Constructive conflict differs from destructive conflict because constructive conflict
a. escalates issues to reveal deep-seated disagreements
b. is characterized by supportive communication patterns
c. seeking a solution to a disagreement that benefits all parties
d. b and c
Answer
This answer is hidden. It contains 1 characters.
Related questions
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A team is defined as a small number of people with complementary skills who act
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Which of the following jurors expressed destructive anger?
a. Juror #9 (old man)
b. Juror #3 (man yells a lot)
c. Juror #4 (stock broker with accent)
d. Juror #6 (painter)
Q:
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a. Wear uniforms and use terms such as we and us and avoid terms such
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c. Give awards to individual team members who score the most points for
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Q:
Juror #4 (the broker with an accent) was primarily
a. aggressive
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Q:
Impediments (obstacles) to team empowerment include
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d. providing many opportunities for the difficult member to express himself/herself to the group
Q:
The Dream Team clearly exhibits groupthink.
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Groupthink can be most effectively addressed by discouraging dissent in a group so the
group can get its work accomplished in an efficient manner.
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Because of the risky shift phenomenon, groups in all cultures tend to polarize toward risk
rather than caution.
Q:
All dichotomies are Ans : FALSE.
Q:
Playing devils advocate is one effective means of combating confirmation bias.
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A perceptual mindset is fundamentally a problem of information overload.
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Billy exhibits non-empathic listening because he uses probing responses too often.
Q:
Inferences are educated guesses about the known based on the unknown.
Q:
Groups typically outperform individuals when
a. the task requires a wide range and variety of information
b. both the group and any individual are without expertise.
c. both the group and the individual have expertise and the task is an especially complex one
d. quick action is warranted
Q:
We typically conform to group norms
a. to be liked by group members
b. to be perceived as performing correct behavior so we can avoid embarrassing ourselves
c. because we live in an individualist culture
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Q:
Group polarization is manifested when the points of view and opinions among a groups members become more divergent (differ from each other).
Q:
In general, an important goal for all groups regarding the relationship between the task and social
dimensions of groups should be one in which
a. an optimum balance of the two is reached
b. the task dimension receives much greater emphasis for maximum productivity
c. the social dimension receives much greater emphasis for maximum cohesiveness
d. the task and social dimensions are kept separate
Q:
Dr. Weitzman defuses the defensiveness exhibited by Billy, Jack, and Henry by
a. refusing to be drawn into their defensive spiral
b. refusing to be diverted by irrelevant remarks or side issues unrelated to the issue being discussed
c. being an empathic listener
d. encouraging psychological reactance
Q:
Billys communication was mostly incompetent because he was
a. disrespectful to other team members
b. Me-oriented
c. uncommitted to the group until the very end
d. frequently dishonest
Q:
The group polarization effect can be explained by
a. social comparison theory
b. persuasive argumentation
c. excessive cohesiveness effect
d. diffusion of responsibility hypothesis.
Q:
Dr. Weitzman uses the following power resources
a. legitimate authority
b. information
c. expertise
d. rewards
Q:
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project and you ignore information that contradicts your point of view. You are exhibiting
a. confirmation bias
b. invalid inferences
c. correlation as causation fallacy
d. Ans : FALSE dichotomy
Q:
Dr. Weitzman (psychiatrist) handles Billys outbursts of anger (e.g., throwing the chair through the glass window; voting on Henrys lobotomy) by
a. disengaging from the group
b. probing for explanation from Billy
c. remaining asymmetrical with Billy
d. distracting Billy