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Question
Damario's employee made an error in a quotation that was sent to one of Damario's valued customers. This placed Damario in an extremely awkward position with the customer. Damario was furious with his employee and wanted to communicate this to him in the best way possible. Which of the following statements illustrates the best use of a phrase that communicates an appropriate tone?
A. I want you to have your documents reviewed by a peer before you send them to the customer.
B. Are you always this incompetent?
C. You should have double-checked the document before you sent it to our customer.
D. Please learn from your mistakes.
E. You have put me in an awkward position and this should not happen again.
Answer
This answer is hidden. It contains 257 characters.
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