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Question
Dan is seventy-five years old and recently got his first personal computer. He has discovered the world of chatting online and is excited about the opportunity to make friends with similar interests throughout the world. Unfortunately, he's also discovered that it's tricky to navigate this new communication world because of the lack of nonverbal cues. He often finds himself being misunderstood by others and is confused about how to interpret what others communicate to him. What advice do you have for Dan about how to encode and decode or interpret subtle nonverbal cues when communicating online?Answer
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