Question

Dario heads a team at an organization. He often interacts with his team through meetings and e-mails to discuss various issues, strategies, and ideas. In which of the following scenarios should Dario use oral communication over written communication?

A. When he wants to resolve conflicts between his team members

B. When he wants to present many specific details about a particular project

C. When he wants to document something that the team unanimously agreed on

D. When he wants to minimize undesirable emotions between his team members

E. When he wants to provide complex, technical data related to a product

Answer

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