Question

Debbie is ready to fire Sharon, a new employee who tends to do only the work that she wants to do. Debbie found customer receipts in the trash 3 days last week, not in the appropriate customer files. She knows that Sharon does not like to file. Debbie has scheduled Sharon for the clerical skills course offered next month. There is a half day in that course devoted to upholding the organization's standards of acceptable behavior. What contingency factor is Debbie considering as she begins the disciplinary process?
a) Nature and extent of the problem
b) Extenuating circumstances
c) Severity of the problem
d) Management backing
e) Degree of socialization

Answer

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