Question

Demario, a college bookstore manager, is involved in the appraisal process for his 30 student workers. He is reading shift reports from the supervisors, looking at his own notes from walking through the store and speaking with employees, and studying the loss/return/breakage analysis. What step of the appraisal process is he performing?
a) These actions are not part of the appraisal process
b) Reviewing reports
c) Setting measurable goals
d) Establishing performance standards
e) Measuring actual performance

Answer

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