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Question
Diagnosing listening abilities and practices is one of the four major objectives that Gibbs, Hewing, Hulbert, Ramsey, and Smith (1985) assert that listening awareness and instruction can accomplish.
Answer
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Listening involves just verbal communication.
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Increasing understanding of the nature of listening and its importance in the total communication process is one of the four major objectives that Gibbs, Hewing, Hulbert, Ramsey, and Smith (1985) assert that listening awareness and instruction can accomplish.