Question

Disadvantages of email communication with clients include all of the following EXCEPT:
a. confidential information in emails can be saved on computers or email servers.
b. recipients may misinterpret information and are not necessarily able to ask for immediate clarification.
c. email messages can be easily forwarded to others or sent to the wrong recipient by mistake.
d. messages can be altered before being forwarded to another party.
e. the ease of email communication encourages formality and professionalism.

Answer

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