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Question
Dr. Johnson posts an announcement on her course web page that she is administering an exam on Thursday. On Thursday, she is surprised to find that over half of her students either did not prepare for the exam or did not study the correct material. This misunderstanding illustrates what aspect of communication competence?
a. The message should be ethical.
b. Emotions are expressed unintentionally.
c. Communication is a linear process.
d. The message should achieve its intended effect.
Answer
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