Question

Dr. Peterson is a professor of Information Systems at MountNewfield University. She was asked to be a beta tester for the latest version of Microsoft Office a year before it was released because she tends to use such programs in an advanced way and often develops her own solutions to problems with the programs. She made several suggestions for its improvement. She is a(n):

a. lead user.

b. laggard customer.

c. expert technician.

d. consumer advocate.

Answer

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