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Question
Dr. Weitzman defuses the defensiveness exhibited by Billy, Jack, and Henry by
a. refusing to be drawn into their defensive spiral
b. refusing to be diverted by irrelevant remarks or side issues unrelated to the issue being discussed
c. being an empathic listener
d. encouraging psychological reactance
Answer
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Related questions
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Women typically use tag questions, disclaimers, and hedges more often than men in mixed-
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Expertise is a power resource when
a. the person is viewed as a real expert
b. the person demonstrates trustworthiness
c. the person knows how to use the information to accomplish a goal
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a. defiance
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c. empowerment
d. none of the above
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Playing devils advocate is most effective when the group is brainstorming ideas.
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Role fixation is a critical ability for any competent group member.
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a. criticizing the strategy
b. enabling passive aggressors to continue the resistance until they get it out of their
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d. confronting the strategy directly
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when said with great sincerity by the groups leader.
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