Question

During a staff meeting, a nurse makes the following remark about the clients on the unit, "These clients are just trying to avoid the problems of life. They just need to go out and work." Which of the following responses best demonstrates the charge nurse's respectful attitude toward this nurse?
1. "I agree that most clients are just avoiding life, but our mission is to provide care."
2. "It is not our responsibility to determine whether clients have problems or not."
3. "You seem to be having trouble accepting the fact that clients can lose emotional control of their lives. Why don"t we talk about this as a group?"
4. "When you say that our clients are just avoiding life problems, it sounds like you are frustrated by the needs our clients express. Am I hearing you correctly?"

Answer

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