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Question
During the Carnival Triumph disaster in 2013, providing free alcohol was more than enough to appease the frustrated passengers.Answer
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conflict lasts for a long time and is often very difficult to resolve.
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stereotypes are not viable explanations for understanding the impact of personal factors on choices about conflict resolution strategies.
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tactics are being used when a mediator attempts to secure information and clarify misunderstandings.
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When a mediator uses procedural tactics, he or she will regulate the tone of the interaction.
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The concerns an individual's sense of responsibility, autonomy, and cooperation within the participative system.
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