Question

Elaine sells time shares. She lets her customer know all about how wonderful the time share is and walks them through a newly renovated unit telling the customer the unit is like the unit available for the specific time share the customer would be purchasing. Whenever the customer asks about the cost of the time share, Elaine changes the question. Elaine appears to be engaging in the unethical influence sin of ______.

a. coercion

b. manipulation

c. deception

d. denigration

Answer

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