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Question
Employees in six locations of a national restaurant chain called out sick last week, complaining of headaches, stomach upsets, and blurred vision. Yesterday, patrons throughout the country became ill. The COO instructed his secretary, "Schedule 20 minutes on the restaurant video network for 5 p.m. I need to make a speech to control this situation." Write the opening paragraph of the COO's speech. Explain the nature of the communication, the process followed, and any concerns. If you need additional information, make and document your assumptions.
Answer
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