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Question
Explain and provide examples of confirming and disconfirming messagesAnswer
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This communication confirms the worth of others and our concern for them. An examples is "I can understand why you feel that way."
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This communication tends to cultivate supportive, confirming communication climates. It focuses on finding a solution that all parties find acceptable
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The strategy doesn't evaluate others or what they think and feel
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a description
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"I really know a lot more about this than you do, so you should listen to me." This comment is an example of communication that:
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The interactive view of emotions rests on three key concepts: framing rules, feeling rules, and emotion work
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Emotional intelligence is not linked to well-being.
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In Korea, Japan, China, Nepal, and other Asian countries, chopsticks often are the primary eating utensil.
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Men are more likely than women to use nonverbal behaviors to express how they feel.
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People with high status and/or power tend to touch others and invade others' space more than do people with less power and/or status.
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Nonverbal communication do not reflect cultural values.
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According to a former president of the Seirra Club, the term ____ was coined to describe a pattern in which toxic waste dumps and hazardous industrial plants are disproportionately located in low income neighborhoods and communities of color.
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Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is saying are nonverbal behaviors that convey which dimension of relational-level meanings?
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Symbols are neutral descriptions of phenomena.
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____ language is more honest.
a. I
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____ language provides concrete descriptions of behaviors we dislike without directly blaming the other person for how we feel.
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b. You
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To take responsibility for your own feelings, rely on ____ language.
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a. intuitive
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a. I, Me, We, She, and He
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d. definition, evaluation, organization, hypothetical thought, self-reflection
e. circular, rectangular, oval, triangular, and octagonal