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Question
From a skills perspective, which of the following serves as a key point for managers while negotiating and mediating conflict?
A. All conflicts are of the same kind and arise from the same source.
B. There is a significant body of evidence regarding different styles of conflict resolution.
C. A manager must never interfere in a conflict and negotiate.
D. A manager must be ready with solutions to every conflict.
E. It is not a manager's duty to diagnose the conflict.
Answer
This answer is hidden. It contains 424 characters.
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