Question

Gianna is writing an e-mail message to a company to ask about its software for removing malware (malicious software) from her company's network. Which is the best opening statement for her message?

a. I read about your new malware removal program on TechnologyReview.com.

b. Our company has recently become the victim of malware, and I have been assigned to do something about it.

c. Please answer the following questions about your new malware removal program.

d. I am hoping you will be able to provide more information about one of your new products.

Answer

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