Question

Helen works for a well-reputed advertising firm. She is popular among her colleagues because of her excellent listening skills. Which of the following is Helen most likely doing to reduce listening errors during conversations on the job?

A. Focusing more on formulating her reply than on understanding what a speaker is saying

B. Ignoring instructions from the speaker that may seem unnecessary or irrelevant

C. Paraphrasing what a speaker has said to correct her understanding

D. Paying no attention to a speaker's background and experience

E. Avoiding using you-attitude while listening

Answer

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