Question

Idalia, a union member working in a union shop, has a disagreement with her supervisor about overtime pay. She goes to Nancy, her shop steward, with the complaint. What options does Nancy have to resolve this dispute?
a. Nancy can suggest that the supervisor be disciplined.
b. Nancy can call for workers to strike.
c. Nancy can ask Idalia to serve as an arbitrator for the dispute.
d. Nancy can tell Idalia that the supervisor's decision is appropriate/inappropriate.
e. Nancy can request a secret ballot election.

Answer

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