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Question
If you are researching a topic on which new material appears frequently, you should
A) take advantage of search engines, but stay away from most databases .
B) use only metacrawlers for your search to ensure the accuracy of your sources.
C) consider using online monitoring tools so that you will automatically get new information as it comes out.
D) explain to the audience that you simply couldn't keep up with all of the new information.
Answer
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Related questions
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A) are never made of colored paper.
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One way to deemphasize bad news is to embed it in the middle of a(n) ________.
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When composing negative messages, it is important to use language that conveys respect and avoids a(n) ________ ________.
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You can help establish the right tone in a negative message by using positive words rather than negative, counterproductive ones.
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When writing an employment termination letter, you should
A) include words that are open to interpretation, such as difficult and untidy.
B) clearly present the reasons for the action.
C) not get too caught up in trying to preserve a good relationship with the employee.
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A letter rejecting a job applicant should
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A) how much the customer has purchased from your company in the past.
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A) should always use the direct approach.
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Using the indirect approach, the negative news comes
A) immediately after the buffer.
B) immediately before the reasons.
C) immediately after the reasons.
D) at the very end.
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One way to be tactful when giving your reasons for bad news is to
A) explain why the decision is good for you and your company.
B) highlight, if possible, how your negative decision benefits the recipient.
C) explain that the decision is based on company policy.
D) apologize for having to be the bearer of bad news.
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In the reasons section of a negative message, you should
A) present enough detail to make your conclusion compelling.
B) explain what your decision is before you explain why you have reached it.
C) apologize for the negative decision.
D) do all of the above.