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Question
If you follow-up with clients to see what they thought of the service level that you provided, you are using a __________ type of control.Answer
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Related questions
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The advantage of growth through concentration is that you are growing in an area that you know and, presumably, have expertise.
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Which of the following is NOT indicative of a question mark in the BCG matrix?
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c) High market shares, low-growth market
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a) negotiation; implementation
b) implementation; direction
c) formulation; implementation
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The electronic version of the basic retail strategy of selling directly to customers is known as a __________.
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A __________ views the world as one market and uses standardized products and advertising worldwide.
a) multidomestic strategy
b) globalization strategy
c) diversification strategy
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Which of the following is an example of a strategic question for a functional strategy?
a) "How can we best utilize the marketing department to support implementation of the business strategy?"
b) "What kind of product or service mix should we have?"
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d) "In what industries and markets should the corporation compete in?"
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Which of the following is an example of a strategic question at the business strategy level?
a) "How are we going to compete for customers in a competitive market?"
b) "What is our role in supporting engineering?"
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An environment for making decisions in which information is incomplete, yet one can still reasonably estimate probabilities for the outcomes of various options is called a(n):
a) risk environment.
b) certain environment.
c) uncertain environment.
d) programmed environment.
Q:
An environment in which managers have complete information on possible alternatives and their consequences for them to make decisions is called a __________ environment.
a) favorable
b) good
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__________ are managers who are comfortable with intangibles and value flexibility and human relationships.
a) Risk takers
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The three different conditions or problem environments in which managers make decisions are:
a) good, neutral, and bad.
b) certain, risk, and uncertain.
c) absolute, uncertain, and indeterminate.
d) certain, absolute, and risk.
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James is a proactive information gatherer and a forward-thinking manager. He is an example of a:
a) problem seeker.
b) problem avoider.
c) problem creator.
d) problem solver.
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Do you support the classical view of corporate social responsibility? Give reasons.
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Assume that one of your colleagues who is also your friend is responsible for mismanaging company funds. If you are in a situation where you can either save your friend from being fired or save your company from a huge loss that might lead to a massive layoffs, what would you choose? Give reasons.
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Different people have different views of what is ethical. Discuss each of the four different philosophical views as alternative approaches to moral reasoning.
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What does the statement "Something may be legal but unethical" mean?
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__________ is a goal that addresses the rights of present and future generations as co-stakeholders of present-day natural resources.
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A(n) __________ is a formal statement of values and ethical standards.
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__________ justice focuses on treating people the same regardless of personal characteristics.
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The main reason for the actions of whistleblowers is the praise and recognition that they receive from the companies in which they uncover unethical practices.
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Values tend to be quite flexible within individuals; therefore, employees can be trained to hold certain values.
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Many companies are developing a formal statement of values and standards called a __________.
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a) Decide which option to follow.
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c) Get the facts.
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a) eliminating
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c) acknowledging
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__________ involves building and maintaining positive relationships with other people.
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The __________ view of organizations puts customers at the top and being served by nonmanagerial workers who are supported by team leaders and higher-level managers.
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A manager is held accountable by __________ and is dependent upon his or her __________.
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__________ describes the requirement of one person to answer to a higher authority for performance achieved in their area of responsibility.
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Global sourcing involves contracting for work to be performed in other countries.