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Question
Imagine you are in a management position and need to roll out what you anticipate will be an unpopular change in the pay structure at your organization. This change will mean that several lower-level employees will receive pay cuts and many of your current positions will be reorganized. What kinds of things should you consider as you decide how to convey this message to your team? Frame your discussion around the KEYS process. Include concepts discussed in the communication model with particular attention paid to noise, feedback, and communication channel. You should also incorporate the textbooks discussion of ethical communication.
Answer
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