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Question
In large organizations the hospital's nursing staff will be led by an administrator who is responsible for ensuring good clinical quality of care. This person is most likely to be thea. Chief quality officer.
b. Chief executive officer
c. Chief nursing officer
d. Chief operating officer
Answer
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When a HIM manager is using a systematic process to gather and analyze information to describe data analytic jobs, she is using
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b. Job evaluation.
c. Job analysis.
d. Pay structure.
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Employee assistance programs (EAPs) typically deal with which of the following?
a. Alcohol and/or alcohol abuse
b. Compulsive gambling
c. Eating disorders
d. All of the above
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When dealing with a poorly performing employee, a HIM manager should
a. Immediately fire the employee.
b. Refer the problem to HR.
c. Ignore the poor performance and give the employee another opportunity to succeed.
d. Begin a progressive discipline process with the employee.
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Which of the following is allowed under the Family and Medical Leave Act?
a. Time off to care for an ill/elderly parent
b. Birth of a child
c. Adoption of a child
d. All of these
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Which of the following are potential outcomes of a job analysis?
a. Eliminating obsolete or irrelevant job requirements
b. Providing data useful for fair compensation management
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d. All of the above
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Which statement best describes the concept of equal employment opportunity?
a. Equal employment opportunity is the process of promoting protected groups to achieve a balance in the workforce and correct past discriminatory practices.
b. Equal employment opportunity ensures that women have an equal chance for hiring and promotion with men.
c. Equal employment opportunity is giving all people a fair chance to succeed without discrimination that is based on factors unrelated to job performance such as sex, age, race, religion, or national origin.
d. The existence of equal employment opportunity legislation has eliminated racial discrimination and stereotyping in the workplace.
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The Patient Self-Determination Act requires that health care organizations inquire whether patients have advance directives.
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By use of incident reports, nursing staff repeatedly report a physician for yelling at patients and their families. This action by the nurses may be grounds for the physician to claim that his good name is damaged or defamed.
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When a surgeon promises there is no chance of disfigurement resulting from plastic surgery and disfigurement happens, a breach of guarantee has occurred.
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A Gantt chart can be used for personnel planning, resource allocation, and budgeting.
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In the process of determining the ____________________ for health information services, answers must be developed for these questions: "Who are we?" and "What are we?"
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b. The matrix clearly displays the flow of information.
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