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Question
In many Asian societies, younger employees generally avoid disagreeing with senior executives in public.
Answer
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Related questions
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In high-context cultures, ________ media are often more effective than ________ ones.
A) leaner, richer
B) oral, written
C) foreign, domestic
D) none of the above
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The richest communication medium is
A) a phone call.
B) IM.
C) an email.
D) a face-to-face conversation.
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In part, media richness refers to
A) the cost of sending a message through a particular medium.
B) the popularity of a specific medium.
C) a medium's ability to facilitate feedback.
D) the difficulties involved with using a particular medium.
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VoIP is a
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C) highly technical videoconferencing program.
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Which media would be best for keeping in touch with a sales team whose members live in several different states?
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B) Oral media
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You're writing a proposal to give permission to some employees at your company to telecommute. You know management will be skeptical, so you should
A) be as straightforward as possible about stating your conclusions and recommendations.
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C) use less evidence in support of your points.
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The three primary steps involved in preparing a business message are
A) planning, writing, and completing.
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Xenophobia is the fear of
A) crises.
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Applied to nonwhite U.S. residents, the term minority is
A) increasingly inaccurate.
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List at least three areas of nonverbal communication that can differ widely among cultures.
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When writing for multicultural audiences, it's important to
A) be brief.
B) be direct and assertive.
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If you will be living in another country where English is not the official language but you will be doing business in English, you
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D) should only deal with natives who can speak English.
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Asking a colleague "How was your weekend?" is
A) an effective greeting in any culture.
B) accepted in the U.S., but considered intrusive in some cultures.
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People in the United States generally
A) view hard-earned material comfort as a worthy goal.
B) believe that people who work hard are no better than those who don't work hard.
C) condemn materialism and prize a carefree lifestyle.
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To convey meaning in a low-context culture such as the one existing in Germany, people rely more on
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Teams need to learn how to handle ________ : clashes over differences in ideas, opinions, goals, or procedures.
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In the ________ phase of team evolution, team members reach a decision and find a solution that is acceptable enough for all members to support (even if they have reservations).
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Group ________ are informal standards of conduct that members share and that guide member behavior.
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Group loyalty can lead members into ________, a willingness to set aside personal opinions and go along with everyone else, even if everyone else is wrong.
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Unlike with verbal language, the meanings of nonverbal signals are consistent across cultures.
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Briefly describe at least three advantages of a diverse workforce.
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Cultural ________ is the pattern of physical cues, environmental stimuli, and implicit understanding that convey meaning between two members of the same culture.
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Cultural ________ is the practice of accepting multiple cultures on their own terms.
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Cultural ________ is an appreciation for cultural differences that affect communication and the ability to adjust ones communication style to ensure that efforts to send and receive messages across cultural boundaries are successful.
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Ethnocentrism is the tendency to have an equally unbiased view of all ethnic groups.
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Culture is inborn, not learned.
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Most people belong to only one culture.
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During conversations with non-native English speakers, you should
A) immediately rephrase statements they don't seem to understand.
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During the planning step you need to analyze your ________, including its size and composition, existing knowledge about the subject, and probable reaction to your message.