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Question
In terms of the online customer experience, connection is defined as the
A. network of formal linkages between a company's website and other sites.
B. text, video, audio, and graphics that the website contains which appeal directly to the consumer.
C. website's capabilities to enable commercial transactions through credit, debit, or transfer payments (PayPal, etc.).
D. speed and ease with which a customer can move between pages on a website.
E. website's ability to tailor itself to different users or to allow users to personalize the site.
Answer
This answer is hidden. It contains 32 characters.
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