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Question
In terms of the online customer experience, content refers to
A. a website's capabilities to enable commercial transactions.
B. all the digital information on a website - text, video, audio, and graphics.
C. the multiple ways the website enables user-to-user communication.
D. the dialogue that unfolds between the website and its users.
E. the information consumers provide to the firm through its website.
Answer
This answer is hidden. It contains 29 characters.
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